Resume for David Kent Norman

Objective


Have fun.

Drupal Profile


Drupal Association General Assembly

Education


Ph.D. Instructional Technology
University of Central Florida
Orlando, FL; August 2008; GPA 3.86/4.0
  • Dissertation working title: "Investigating the relationship between learners' digital propensity and their preferences for graphics and text in instruction"

M.S. Management Information Systems
University of Central Florida
Orlando, FL; August 2005; GPA 3.568/4.0

B.B.A. General Business
The University of Texas at Tyler
Tyler, TX; December 2002; GPA 3.216/4.0

  • Study abroad in Beijing, China for marketing

Work Experience


CLASSIC GRAPHICS
9/2007 - present

LAMP/MAMP Programmer

GOOGLE
12/2006 - 12/2007

Quality Rater

Performed work over a high-speed connection using, among other things, analytical capacity, familiarity with various online research tools, and intimate knowledge of web culture. Specific job details are restricted by a non-disclosure agreement. Temporary assignment was through Workforce Logic.

ADVANCED AUTOMATION INC.
8/2003 - 6/2007

Information Technology Director 8/2003 - 4/2006
Senior Consultant 4/2006 - 6/2007

Recruited by the owner to manage growth of the company IT infrastructure. Collaborated with executives, sales, and support departments to develop a company intranet and a training extranet for 250 insurance agencies. Managed server infrastructure for delivery of virtual sales meetings, dynamic training content delivery, and interactive inter-agency information sharing. Responsible for remotely diagnosing IT problems and making repairs. Trained employees on new IT infrastructure as needed.

  • Developed web-based training software and company intranet
  • Performed major software upgrades without disruption to work output.
  • Managed Windows and Linux HTTP/S, FTP, DNS, POP3, IMAP, SSH servers
  • Adjusted email spam filters and reported fraud to appropriate agencies
  • Wrote interactive Adobe PDF questionnaires
  • Created web-based bookmark module with encrypted login reminders
  • Added objectives to incomplete web-based training classes to reflect expectations of audience, behavior, condition, and degree
THE UNIVERSITY OF TEXAS AT TYLER
2/2002 - 6/2003

Computer Technician

Responsible for operation of 3 campus computer labs, using Dell, Gateway, and custom workstations under the direction of Campus Computing Services. Monitored and updated software on student email, Blackboard (web courseware), and network traffic monitoring servers. Handled student support requests and networking for student housing. Trained computer lab staff. Performed hardware inventory audits.

  • Diagnosed and repaired computer hardware, software, and peripheral problems
  • Redesigned networking for 125 lab workstations; upgraded network hardware for 386 units of student housing
  • Instituted data sanitation policy (as opposed to standard formatting) as suggested in DoD 5220-22.M
  • Secured computer lab network with OpenBSD firewall and Snort passive traffic monitoring
  • Deployed computer "Ghosting" system to create identical computer configurations
  • Configured centralized antivirus updating and reports
UNIVERSITY PINES APARTMENTS
4/2001 - 8/2001

Senior Resident Assistant

Nighttime manager on duty with clerical and record keeping duties.

Professional Certifications


Technical and Specialized Skills


Computer Intellectual
  • Editing professional writing
  • Defining performance objectives
  • Instructional needs assessment
  • Instructional system design
  • Instructional treatment planning
  • Research
  • Data modeling
  • Survey development

Honors and Awards


  • 2006 Recognition of Merit for Service at University of Central Florida
  • 2006 Nominated by faculty for membership in Pi Lambda Theta, an International Honor Society and Professional Association in Education
  • 2005 - 2007 Qualified for membership in Kappa Delta Pi, an International Education Honor Society
  • 1999 Texas A&M University at Galveston honorary Sea Aggie science research award
  • 1999 Lucky 13 Award for 13 years of consecutive science fair participation
  • Boy Scouts of America: Eagle Scout, Order of the Arrow, Arrow of Light

Publications


Peer Reviewed Journal
  1. Norman, D. (2006, Summer). Argument against MD5 authentication. 2600: The Hacker Quarterly, 23(2), 57.

Poster Presentations
  1. Norman, D. K., & Blasi, L. (2006, November 28). A pilot study: Instructional technology students’ perceptions of how age impacts proficiency with electronics. Poster session presented at the final meeting of Qualitative Research in Education, Orlando, FL.

  2. Norman, D. K., Hogg, J., Head, M., Weber, T., & Hirumi, A. (2006, April). Hospice comforters. Poster session presented at the annual meeting of the University of Central Florida Service-Learning Showcase, Orlando, FL.

  3. Norman, D. K. (1999, March). Ask the macroinvertebrates. Poster session presented at the annual meeting of the Science Engineering Fair of Houston, Houston, TX.

  4. Norman, D. K. (1998, March). Top to bottom: Armand Bayou. Poster session presented at the annual meeting of the Science Engineering Fair of Houston, Houston, TX.

  5. Norman, D. K. (1997, March). Moon over the creek. Poster session presented at the annual meeting of the Science Engineering Fair of Houston, Houston, TX.

Software
  1. Norman, D. K. (2006, May). ISACware (Version 2.0) [Computer software]. Retrieved from http://deekayen.net/isacware

  2. Norman, D. K. (2004, November). myBackware (Version 1.0b1) [Computer software]. Retrieved from http://deekayen.net/mybackware

  3. Norman, D. K. (2001, December). Thatware (Version 0.5.3) [Computer software]. Retrieved from http://sourceforge.net/projects/thatware/

Notable Internet Postings
  1. Norman, D. (2002, November 3). Re: problems configuring root on raid. Message posted to openbsd-misc electronic mailing list, archived at http://marc.theaimsgroup.com/?l=openbsd-misc&m=103635776223483

  2. Deekayen. (2001, September 18). A guide to OpenBSD custom kernel compilation. Hack in the Box, 21. Retrieved February 20, 2006, from http://www.hackinthebox.org/modules.php?op=modload&name=News&file=article&sid=3663

Work in Progress
  1. Norman, D. K., DaCosta, B., Nasah, A., Prickett, C., Henderson, K., White, J., et. al. (2007). Differences between Digital Natives and Digital Immigrants: A pilot study of the Digital Propensity Index questionnaire. Unpublished manuscript.

  2. Meli, P., Massiah, C., Norman, D. K., & Witta, E. L. (2006). Analysis of survey data: Impact of new technologies, employment and social affairs, and disabilities. Unpublished manuscript.

  3. Marquez, R., Norman, D. K., & Hogg, J. (2005). Changes in grade 3 population and free lunch versus national average. Unpublished manuscript.

Consulting


Xomba

Various customizing of Drupal modules.

NASA Inspired Education

Recruited as a PHP implementation expert to deploy a web portal for education related to NASA's Virtual Lab. The portal was collaboration between NASA, Saint Leo University, University of Central Florida, and the Orlando Science Center. My role primarily involved integrating HTML templates with PHP, creating a web-based lesson plan database, and a miscellaneous resource center, including blogging, forum, search, comment, and revision abilities for teachers to collaborate on lesson ideas.

Pearl Harbor Survivors Project

Featured on CNN and Good Morning America. Designed a phone tree and interface for the phone service to interact with the website software and database so survivors could leave information through a toll-free phone system and have the website grab it. Created submission system for survivors to donate photos, text, or audio on the project website.

Congress for the New Urbanism

Prepared data translation tables for data storage conversions. Wrote custom import scripts for data translation from Excel to CiviCRM

Active Living Network

3D Security (Eastern Mennonite University)

CHL Marketing
  • Migrated a Microsoft Access customer management system to a web-based platform using Linux, Apache, MySQL, and PHP.
  • Drew data entity relationship diagrams in Microsoft Visio
  • Wrote software documentation
  • Diagnosed computer hardware problems
  • Recommended software front-end packages
  • Wrote data conversion scripts and web interface

Service and Volunteer Work


  • Vice President of AECT Chapter at UCF 2005-2006
  • Covenant House Florida Christmas volunteer 2006
  • Edited product orientation manual for Advanced Automation, Inc. for technical editing course (2006)
  • Wrote new employee orientation training for the human resources department of Hospice of the Comforter (2005)

THATWARE
4/1999 - 12/2001

Project Manager and Senior Developer
  • Created and published web-based content management software
  • Managed geographically distributed software development team
  • Utilized PHP language, MySQL software, and BSD and Linux operating systems

YAHOO!GEOCITIES
3/1998 - 12/1999

Senior Community Leader
  • Managed geographically distributed volunteer staff
  • Responsible for increasing growth rate and retention of new users
  • Published weekly internal memo with notes on improving services

Affiliations/Memberships


Professional Development


Technical editor for Packt Publishing

University of Texas Medical Branch at Galveston Summer Science Camp participant

Conferences Attended
 Topics: · · · · · · · · · ·