Time

ON Observer Notes

OC Observer Comments

MN Methodological Notes

2:43

Girl in grey shirt standing at bagel checkout

Attendant in orange shirt is preparing food for customer in grey shirt

Attendant says to have a good day and hands food to customer

Another customer pours drink for herself

Looks like coffee container and she has a gold badge on for a UCF employee

2:45

Male bagel attendant talks to coworkers while taking money from customer

2:46

Customer goes around side to pour something in her cup

Looks like she poured cream

Customer 2 walks back toward elevator

Attendant who checked out customer 2 wipes down appliance

Looks like a microwave

Guy in table on m left is talking on a cell phone and making it hard to understand what the bagel attendants are saying to each other

2:47

A loud gentleman is talking to someone in the gym behind me and overpowering even the guy on the cell phone

Customer 3 approaches the bagel shop while talking on a cell phone

Customer 4 skips past Customer 3 in line

Customer 5 pours herself a drink

2:48

Customer 4 goes to condiment stand to get condiments

Looks like she poured Splenda in her drink from a yellow envelope

Customer 5 answered her cell phone while the attendant was counting her change

2:49

The attendant broke open a new roll of coins to give change to Customer 5

Customer 3 left without purchasing anything

2:50

Customer 6 ordered a bagel

I couldn’t understand what she ordered on the bagel

2:51

Customer 5 stirred something into her drink at the condiment station

Customers 4 & 5 left together

A new male behind me is entering the gym and speaking loudly

2:52

Some people on the other end of the lobby are standing up from their table

Looks like they’re preparing to leave.

Customer 6 is still waiting for her bagel at the checkout

She said something to the attendant about a quarter

2:53

A man in a yellow shirt is talking to one of the ladies that stood up earlier

Customers 7 & 8 are waiting in line to checkout

2:54

Customer 6 is at the condiment station

Customer 9 stopped a girl walking by her to talk

I didn’t catch what they were talking about

Customer 8 might have noticed that I’m observing people

2:55

Customer 9’s bill was $7.85

She purchased a red bottle of something and had a big red bucket attached to her rollaway suitcase

2:56

Customer 10 is the guy in the yellow shirt who was talking on his cell phone earlier

He purchased a drink for his female friend at the table he has been sitting at

Customer 10 went to the condiment station to get a lid for the drink he just purchased and a stir straw

2:57

Customer 11 is wearing a blue shirt

He asked if they sell just a regular bagel, the attendant asked if that’s all he wanted, and the customer just said he wanted the bread

2:58

Customer 11 says he wants turkey and provolone on his bagel

Customer 11 talks to Customer 13 about doing some observation

Someone in the gym is yelling counts at people bouncing balls

2:59

Customer 12 is female and wearing a brown skirt with green shirt

A man in a blue shirt and brown shorts walked through the lobby and into the CMC room

3:00

Customer 11 got his bagel and paid

Customer 12 paid while holding an empty cup, then filled up the cup after she paid

Customer 12 poured something into her drink from the condiment station

Looks like she also added Splenda

Customer 15 skipped in line and filled up his drink without paying

Customer 16 has a tri-fold wallet

She had to unfold the wallet all the way to be able to pay for her food

3:02

Customer 17 purchased a diet coke in a plastic bottle

The female attendant brought a cart to the condiment station and moved the condiments to it

3:03

Customer 18 paid in cash and put her change in hear back right jeans pocket

The male attendant asked the female at the condiment station if she stole his rags

3:04

The attendant asked Customer 19 if she wanted cheese on her bagel

Female attenant asked man exiting the men’s room if he just got off work

Man nodded his head

3:05

Loud music just started in the gym and a man is yelling numerical counts

Customer 20 paid for two bottles of Dasani water with a credit card

3:06

Customer 21 grabbed a bottle of orange juice from the cooler and put it by the cash register with a brown envelope

The music in the gym changes songs about every 5 seconds and just got louder

Customer 21 asked how the male attendant’s day is going

Customer 22 asked if he could just get a cup of ice

3:07

The counting in the gym seems to only be “1, 2, 3”

3:08

Customer 22 is eating something in line

Looks like a candy bar

Customer 22 asked how much for the cup of ice and the attendant did not charge

3:09

A girl in a grey shirt and blonde hair exited the gym and is talking on a cell phone by the chairs in front of the gym doors

Something about money

Customer 23 and 24 are waiting for bagels

Girl on phone is happy she can leave whenever she wants

3:10

Girl on phone re-enters the gym

Customers 25 and 26 arrive in line at the bagel shop

Customer 25 is holding a bag

Bag looks like it has chips in it

Customer 25 jogged back to the CMC room with her bag

Customer 26 paid from a small bag

Bag looks like a coin purse

3:12

Customer 27 is wearing a pink dress and pouring a drink for herself

Customer 27 appears to sruggle to get money while holding a bag with paper in it under her left arm

Customer 28 pays for food out of her black backpack

Customer 29 hops up and down

Appears to be excited about something the male attenant said

3:13

A croud of people just walked out of the hallway and is blocking my view of the bagel shop. Many are roudy

3:14

Male in red shirt looks in the gym door window

Walked past me and said “Rafial”

Is speaking loudly behind me to the person he met

3:15

Customer 31 has a large bag on her left shoulder

Bag is black

Customer 32 purchased a lime Dasani he started drinking in line

3:16

Customer 34 got a diet coke from the refrigerator

Customer 33 paid from a pink pocketbook

A girl in a gold shirt with UCF on it carried a blue cooler through the lobby and into the gym

Nobody helped her open the door

4 people followed behind cooler girl into the gym

3:17

Customer 37 has a purple backpack on her left shoulder with a purse

Girl is standing in my view of the bagel shop

3:18

Customer 37 dropped her purple backpack on the ground to put her purse on the counter by the cash register

Customer 37 is bending over by the cash register to fix the cuffs of her pant legs

Male attenant is wearing gloves now to prepare C37’s food

Male attendant removed his right glove to swipe C37’s credit card