1. Identify the job to be analyzed - The job is distance collaboration. The focus of the analysis will be on the tools, etiquette and procedures of the collaboration. |
2. Identify all the tasks that make up that job. |
3. Develop a task description for each task. |
4. Develop a detailed task description for each task. |
5. Analyze each task to determine the requirements. (What does it take from the individual to make this task successful?) |
6. Determine the structure of the performance. (This means what order should things be done in) |
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Evaluation |
Select Hardware/ Software |
Top-down institution decision |
Institutional knowledge and commitment |
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Assemble committee for fact gathering |
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Develop criteria to meet needs of company (cost/ distribution) |
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Demonstrate selected software |
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Garner opinions |
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Narrow options |
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Select best fit |
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Purchase |
Provide monies |
Provide network infrastructure |
Survey responsible staff to analyze infrastructure impact |
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Implementation |
Assign tasks required for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop proficiency in use of e-mail |
Train users - each user must be knowledgeable and realize benefits of software. |
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Select method of delivery |
Investigate new technologies - consider future needs. |
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Ensure telephony, mobile PCs, PDAs, etc are installed and supported. |
Users must be able to fully utilize hardware/software. |
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Use |
Use hardware/ software to communicate. |
Send and receive communications |
Software knowledge |
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Attach presentation(s) to e-mail. |
Send attachments to participants before scheduled meeting time. |
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Print attachments |
Purchase printers |
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PowerPoint* |
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* Popular software used in a variety of Distance Learning Methods |
Evaluation |
Select software |
Top-down institution decision |
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Develop criteria to meet needs of company (cost/ distribution) |
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Demonstrate selected software |
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Garner opinions |
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Narrow options |
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Select best fit |
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Purchase |
Provide monies for licensing |
Provide network infrastructure |
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Implementation |
Assign tasks required for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop proficiency in use of PowerPoint |
Train users - each user must be knowledgeable and realize benefits of software. |
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Select method of delivery |
Investigate new technologies - consider future needs. |
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Install hardware and software for individual users |
Users must be able to fully utilize hardware/ software. |
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Attach presentation(s) to e-mail. |
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Use |
Use software to communicate. |
Prepare presentations before scheduled meeting times |
Use large clear fonts if presentation is to be broadcast of video conference link |
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Annotate as much as possible |
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Video Conferencing |
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Evaluation |
Selection |
Top-down institution decision |
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Assemble committee for fact gathering |
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Develop criteria to meet needs of company (cost/ distribution) |
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Demonstrate selected hardware |
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Garner opinions |
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Narrow options |
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Select best fit/validate compatibility. |
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Purchase |
Provide monies for hardware and software |
Provide network infrastructure |
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Implementation |
Assign tasks for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop proficiency |
Train users - each user must be knowledgeable and realize benefits of software. |
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Select method of delivery |
Investigate new technologies - consider future needs. |
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Install hardware and software for individual users |
Users must be able to fully utilize hardware/ software. |
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Use |
Conduct equipment tests. |
Ensure equipment/network is working. |
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Presenter should engage and address remote audience. |
Develop training courses to enhance presenters and method of communicating via distance. |
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Remote audience should remain muted unless speaking to local site |
Provide documentation/ instruction to audience on requirements of interaction. |
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Ensure that all documents to be used are sent in advance and that font sizes are appropriate for the broadcast |
Provide documentation/ instructions to presenter on requirements of good transmission. |
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Teleconferencing |
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Selection |
Select telephones |
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Purchase |
Provide monies |
Provide telephone connection (hardware or wireless). |
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Conference leader should engage and address remote audience. |
Develop training courses to enhance presenters and method of communicating via distance. |
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Use |
E-mail/fax needed documents |
Ensure that all documents to be used are sent prior to the conference. |
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Online Chat |
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Selection |
Evaluate various online chat programs |
Develop criteria to meet needs of participants. |
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Implementation |
Training |
Make sure that all participants are familiar with the tools that will be useful for the collaboration. |
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Use |
Etiquette |
Decide on rules of engagement for online chat. |
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Communicate rules |
Inform users whether the chat session will be saved or not. |
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Forums |
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Selection |
Top-down institution decision |
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Assemble committee for fact gathering. |
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Develop criteria to meet needs of company (cost/distribution). |
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Demonstrate selected software |
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Garner opinions |
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Narrow options |
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Select best fit |
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Purchase |
Provides monies |
Provide network infrastructure. |
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Implementation |
Assign tasks required for implementation |
Develop support staff expertise |
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Inform uses of forum availability |
Send e-mail |
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Put information on website |
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Use |
Use hardware/ software to communicate. |
Develop documentation on software use. |
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Collaboration Software |
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Evaluation |
Select Hardware/ Software |
Top-down institution decision |
Institutional knowledge and commitment |
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Assemble committee for fact gathering |
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Develop criteria to meet needs of company (cost/ distribution) |
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Demonstrate selected software |
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Garner opinions |
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Narrow options |
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Select best fit |
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Purchase |
Provide monies |
Provide network infrastructure |
Survey responsible staff to analyze infrastructure impact |
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Implementation |
Assign tasks required for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop proficiency in use of collaboration software. |
Train users - each user must be knowledgeable and realize benefits of software. |
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Use |
Use hardware/ software to communicate. |
Software knowledge |
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Attach presentation(s) to e-mail. |
Send attachments to participants before scheduled meeting time. |
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WebCasts |
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Evaluation |
Select Hardware/ Software |
Top-down institution decision |
Institutional knowledge and commitment |
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|
Assemble committee for fact gathering |
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Develop criteria to meet needs of company (cost/ distribution) |
||||
|
Demonstrate selected software |
||||
|
Garner opinions |
||||
|
Narrow options |
||||
|
Select best fit |
||||
|
Purchase |
Provide monies |
Provide network infrastructure |
Survey responsible staff to analyze infrastructure impact |
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|
Implementation |
Assign tasks required for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop staff proficiency in use of webcasting |
Train users - each user must be knowledgeable and realize benefits of software. |
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Use |
Use hardware/ software to communicate. |
Software knowledge |
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Website (Intranet) |
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Evaluation |
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Purchase |
Provide monies |
Provide network infrastructure |
Survey responsible staff to analyze infrastructure impact |
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Implementation |
Assign tasks required for implementation |
Develop staff expertise |
Train trainers - each train must be able to communicate and demonstrate. |
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Develop staff proficiency in use of webcasting |
Train users - each user must be knowledgeable and realize benefits of software. |
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Use |
Use hardware/ software to communicate. |
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