Course description: Introduction to the philosophical and conceptual basis of qualitative research methods, strategies for gathering, analyzing, and interpreting qualitative data, emerging issues.
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On page 6 of Learning in the Field, by Rossman & Rallis, they discuss the difference between basic research and applied research, then they end the paragraph with mentions of "scientists" and "social scientists", but their research contributions go two different ways. How are "social scientists" not "scientists"? Moreover, if they had reversed the definitions of to read as follows, and if I had just been glossing over the section, it sounds reasonable written either way.
Original:
"Scientists" may conduct research that leads to direct practical application; "social scientists" may conduct research that contributes to theory.
Flipped:
"Scientists" may conduct research that contributes to theory; "social scientists" may conduct research that leads to direct practical application.
In the original definition, the original authors of the Big Bang Theory would be classified as social scientists? To compound the confusion, the earlier parts of the chapter all appear to say research should promote learning and improve a social circumstance, where then I would argue that direct practical application is best to improve those disordered circumstances. Is the whole thing a misplaced tangent in the flow of the chapter or am I just going to extremes?
Begin time: 7:47pm
End time: 7:49pm
Date: Sept 5, 2006
Location: Classroom Building 1, Room 113 at University of Central Florida
Observer: David Kent Norman
Frame: Classroom observation exercise
Time |
ON Observer Notes |
OC Observer Comments |
7:47 |
Shadow |
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Grey background |
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Brick wall |
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Building in background |
Broken with three horizontal lines that are white |
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Top hat on shadow figure |
Looks like also wearing coat or cloak and is male body build |
7:48 |
Top of building has extra windows |
Windows follow a vertical pattern |
Assignment Description
Schedule this the week we do not meet on campus. Duration: 15-20 minutes. Decide on a place, a time, and a frame or question to organize your observation. Make sure you provide a map or photo clearly labelled. If you go to observe a speaker or an event and the event is cancelled, either: 1) reschedule your observation or 2) re-frame your frame or question. (Don't write an observation of kids at the zoo after you arrive and find out the zoo is closed!) Feel free to pick a setting that is interesting for you (like the example where the observations were done at a cliff diving location). Please see the rubric which lists other requirements for this assignment which we looked at in class, like the use of a formal heading. Please use OC, ON, and MN which were covered in the class PowerPoint (See the PPT for an example). Please see the samples, but note both the strengths and the weaknesses evident in these samples.
Begin time: 2:43pm
End time: 3:20pm
Date: September 19, 2006
Location: Education Building Lobby at University of Central Florida
Observer: David Kent Norman
Frame: Individual observation exercise
Time |
ON Observer Notes |
OC Observer Comments |
MN Methodological Notes |
2:43 |
Girl in grey shirt standing at bagel checkout |
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Attendant in orange shirt is preparing food for customer in grey shirt |
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Attendant says to have a good day and hands food to customer |
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Another customer pours drink for herself |
Looks like coffee container and she has a gold badge on for a UCF employee |
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2:45 |
Male bagel attendant talks to coworkers while taking money from customer |
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2:46 |
Customer goes around side to pour something in her cup |
Looks like she poured cream |
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Customer 2 walks back toward elevator |
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Attendant who checked out customer 2 wipes down appliance |
Looks like a microwave |
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Guy in table on m left is talking on a cell phone and making it hard to understand what the bagel attendants are saying to each other |
2:47 |
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A loud gentleman is talking to someone in the gym behind me and overpowering even the guy on the cell phone |
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Customer 3 approaches the bagel shop while talking on a cell phone |
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Customer 4 skips past Customer 3 in line |
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Customer 5 pours herself a drink |
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2:48 |
Customer 4 goes to condiment stand to get condiments |
Looks like she poured Splenda in her drink from a yellow envelope |
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Customer 5 answered her cell phone while the attendant was counting her change |
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2:49 |
The attendant broke open a new roll of coins to give change to Customer 5 |
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Customer 3 left without purchasing anything |
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2:50 |
Customer 6 ordered a bagel |
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I couldn’t understand what she ordered on the bagel |
2:51 |
Customer 5 stirred something into her drink at the condiment station |
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Customers 4 & 5 left together |
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A new male behind me is entering the gym and speaking loudly |
2:52 |
Some people on the other end of the lobby are standing up from their table |
Looks like they’re preparing to leave. |
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Customer 6 is still waiting for her bagel at the checkout |
She said something to the attendant about a quarter |
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2:53 |
A man in a yellow shirt is talking to one of the ladies that stood up earlier |
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Customers 7 & 8 are waiting in line to checkout |
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2:54 |
Customer 6 is at the condiment station |
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Customer 9 stopped a girl walking by her to talk |
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I didn’t catch what they were talking about |
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Customer 8 might have noticed that I’m observing people |
2:55 |
Customer 9’s bill was $7.85 |
She purchased a red bottle of something and had a big red bucket attached to her rollaway suitcase |
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2:56 |
Customer 10 is the guy in the yellow shirt who was talking on his cell phone earlier |
He purchased a drink for his female friend at the table he has been sitting at |
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Customer 10 went to the condiment station to get a lid for the drink he just purchased and a stir straw |
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2:57 |
Customer 11 is wearing a blue shirt |
He asked if they sell just a regular bagel, the attendant asked if that’s all he wanted, and the customer just said he wanted the bread |
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2:58 |
Customer 11 says he wants turkey and provolone on his bagel |
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Customer 11 talks to Customer 13 about doing some observation |
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Someone in the gym is yelling counts at people bouncing balls |
2:59 |
Customer 12 is female and wearing a brown skirt with green shirt |
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A man in a blue shirt and brown shorts walked through the lobby and into the CMC room |
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3:00 |
Customer 11 got his bagel and paid |
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Customer 12 paid while holding an empty cup, then filled up the cup after she paid |
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Customer 12 poured something into her drink from the condiment station |
Looks like she also added Splenda |
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Customer 15 skipped in line and filled up his drink without paying |
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Customer 16 has a tri-fold wallet |
She had to unfold the wallet all the way to be able to pay for her food |
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3:02 |
Customer 17 purchased a diet coke in a plastic bottle |
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The female attendant brought a cart to the condiment station and moved the condiments to it |
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3:03 |
Customer 18 paid in cash and put her change in hear back right jeans pocket |
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The male attendant asked the female at the condiment station if she stole his rags |
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3:04 |
The attendant asked Customer 19 if she wanted cheese on her bagel |
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Female attenant asked man exiting the men’s room if he just got off work |
Man nodded his head |
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3:05 |
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Loud music just started in the gym and a man is yelling numerical counts |
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Customer 20 paid for two bottles of Dasani water with a credit card |
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3:06 |
Customer 21 grabbed a bottle of orange juice from the cooler and put it by the cash register with a brown envelope |
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The music in the gym changes songs about every 5 seconds and just got louder |
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Customer 21 asked how the male attendant’s day is going |
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Customer 22 asked if he could just get a cup of ice |
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3:07 |
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The counting in the gym seems to only be “1, 2, 3” |
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3:08 |
Customer 22 is eating something in line |
Looks like a candy bar |
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Customer 22 asked how much for the cup of ice and the attendant did not charge |
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3:09 |
A girl in a grey shirt and blonde hair exited the gym and is talking on a cell phone by the chairs in front of the gym doors |
Something about money |
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Customer 23 and 24 are waiting for bagels |
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Girl on phone is happy she can leave whenever she wants |
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3:10 |
Girl on phone re-enters the gym |
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Customers 25 and 26 arrive in line at the bagel shop |
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Customer 25 is holding a bag |
Bag looks like it has chips in it |
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Customer 25 jogged back to the CMC room with her bag |
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Customer 26 paid from a small bag |
Bag looks like a coin purse |
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3:12 |
Customer 27 is wearing a pink dress and pouring a drink for herself |
Customer 27 appears to sruggle to get money while holding a bag with paper in it under her left arm |
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Customer 28 pays for food out of her black backpack |
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Customer 29 hops up and down |
Appears to be excited about something the male attenant said |
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3:13 |
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A croud of people just walked out of the hallway and is blocking my view of the bagel shop. Many are roudy |
3:14 |
Male in red shirt looks in the gym door window |
Walked past me and said “Rafial” |
Is speaking loudly behind me to the person he met |
3:15 |
Customer 31 has a large bag on her left shoulder |
Bag is black |
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Customer 32 purchased a lime Dasani he started drinking in line |
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3:16 |
Customer 34 got a diet coke from the refrigerator |
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Customer 33 paid from a pink pocketbook |
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A girl in a gold shirt with UCF on it carried a blue cooler through the lobby and into the gym |
Nobody helped her open the door |
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4 people followed behind cooler girl into the gym |
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3:17 |
Customer 37 has a purple backpack on her left shoulder with a purse |
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Girl is standing in my view of the bagel shop |
3:18 |
Customer 37 dropped her purple backpack on the ground to put her purse on the counter by the cash register |
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Customer 37 is bending over by the cash register to fix the cuffs of her pant legs |
Male attenant is wearing gloves now to prepare C37’s food |
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Male attendant removed his right glove to swipe C37’s credit card |
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Date: September 19, 2006
Location: Education Building Lobby at University of Central Florida
Frame: Individual observation exercise

The male attendant serves customers. The amount of customers fluctuates throughout the day. More than half of the Einstein Bagels customers are female. The bagel stand attendants are familiar with the products and the work environment.
Low level of inference
The female bagel counter attendant appears to be involved with the operations management of the food preparation. She was involved in microwaving food, refilling condiments, restocking drinks in the refrigerator, adding more food to the food preparation area, and taking trash out. The male bagel attendant was concerned more with customer interaction, including taking orders, food preparation, and financial exchanges. Neither attendant seemed to be particularly subordinate to the other.
High level inference
The male attendant appeared to know the menu very well as he would ask customers for additional information about customers' orders without referencing a menu. The female attendant was not interested in customer interaction and was happy and efficient at her support role. She did at times stop to talk to individual customers who seemed like they had a past together; whether it was a past that was class or work related was not clear. The bagel attendant team worked efficiently together; each appeared to do things for the other during each food preparation step without asking the other to do so. The rights for the male attendant to work with money in the cash register and to give away a cup of ice for no charge suggests he has some sort of extra managerial role for the bagel stand. The noise, volume of the apparent coach, and traffic of UCF students in and out of the gym, and the short duration of each repetition from the coach, suggested the participants in the gym were not prepared for what ever they were practicing for. Customer 10, the guy in a yellow shirt, was likely dating the girl he was sitting at the table with judging from their body language and his apparent willingness to get anything she wanted from the bagel stand.
Instructions
Schedule this with a partner this week or the next week (over two weeks) Duration: 15-20 minutes Use: OC, ON, and MN (TN and Spradley’s Matrix, optional) Conduct an observation with a partner Keep fieldnotes, write up your notes into a memo. Exchange your notes and memo via CourseMail. Write a half page to a page responding to your partner’s work (strengths and weaknesses) Submit the Fieldnotes, Memo, and Response from your partner to the HW Box in one document. (Make sure you clearly label the Response with your name and your partner’s name.) Decide on a place, a time, and a common frame or question to organize your observation. Make sure you orient yourselves the same way (for example, label people and the objects in the setting the same way, so that it is easier for you to compare your observations). As with your solo observation, if you go to observe a speaker or an event and the event is cancelled, either: 1) reschedule your observation or 2) reframe your frame or question. (Don’t write an observation of penguins on a glacier after you arrive and find out the glacier has melted!) Feel free to pick a setting that is interesting for you both (like the example where the observations were done in a casino).
Begin time: 4:47pm
End time: 5:05pm
Date: September 20, 2006
Location: Breezeway of the Washington Center by Chick-fil-a at University of Central Florida
Observer: David Kent Norman
Frame: Paired observation exercise
Time |
ON Observer Notes |
OC Observer Comments |
MN Methodological Notes |
4:47 |
Lady is washing window with pole at the copy shop |
Holding keys in her left hand |
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Washer lady is wearing sunglasses |
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Older gentleman stopped to talk to the window washer and is sitting on concrete wall |
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Another lady stops to talk to washer lady and gentleman and tells her she can stop washing |
Washer lady keeps washing anyway |
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4:49 |
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Students at picnic table are talking loudly so I can’t understand the conversation with the washer lady and passersby |
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Gentleman walks away from washer lady |
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Undergrad male walked behind me talking on a cell phone and wearing blue and black backpack |
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Guy at picnic table yelled at girl passing |
Girl named Rockelle |
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Rockelle stopped by the table to talk to the guy and the other two girls at the picnic table |
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4 students passed by the coke machines |
Looked like undergrads |
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4:52 |
3 gentleman passed by the washer lady |
One was listening to headphones and all looked like undergrads |
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Students at the picnic table are talking about law school |
Rockelle is thinking about joining law school program |
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4:53 |
Rockelle is scared, petrified about her LSATs and can’t focus on her clients |
Rockelle seems young to have clients |
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4:54 |
Older gentleman passes the coke machines |
Holding a leather portfolio and looks confused about where he’s going |
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Rockelle said she is a “worry wort” |
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4:55 |
3 people passed coke machines |
One was older gentleman carrying a gym bag |
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4:55 |
Guy passes washer woman |
Carrying papers on his hip and dressed in a brown suit; looks like undergrad |
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4:56 |
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The background noise of people talking in the breezeway is making it hard to hear even the people at the picnic table next to me. |
4:57 |
Two people passed the washer woman |
One was female, the other male, both looked like young undergrads |
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Washer woman steps back from the windows |
Looks like she’s inspecting her work |
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4:58 |
Washer woman walks away from the window, taking her bucket of solution |
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4:59 |
5 people walk by coke machines |
4 look like young undergrads; one girl had a brown belt wrapped around her shirt and a neon green skirt |
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5:00 |
Two girls walked by the copy windows and then through the picnic tables. |
One stopped to sit at a picnic table by herself and opened to her cell phone to read something in it |
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Four guys walked through the step part of the breezeway |
Looked like they weren’t even old enough to be in college |
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5:01 |
A group of 6 people walked through the step area of the breezeway |
All were dressed professionally |
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5:02 |
Girl who walked through tables and sat down to read phone is staring at me |
Might have noticed I’m observing; she is eating some junk food and drinking a coke |
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Girl in red shirt walked by coke machines wearing a red shirt with Greek letters on the front |
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Three older ladies walked by the coke machines |
One had a gold badge on like what UCF staff wear |
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Date: September 20, 2006
Location: Breezeway of the Washington Center by Chick-fil-a at University of Central Florida
Frame: Paired observation exercise

Copy center windows and washer lady

Picnic table people and the coke machines
Low level of inference
The traffic for the breezeway travels in specific directions on the sides of the planters, like traffic flow. People walked towards the bookstore on the side of the coke machine, whereas on the other side of the planter, by the copy center, people walked towards the student union. The group of four students at the picnic table, next to my observation table, was interested in law school. Only people walking towards the student union walked between the planters in the breezeway.
High level inference
None of the traffic appeared to be confused about where they were going. The traffic flow on the sides of the planter suggests the observed people walk the path frequently. The older traffic held papers as if they were professors walking from their office to a classroom. Many of the students in the picnic table had comments about how to get accepted to law school, but the disagreement between them makes them look like they don’t really know what they’re talking about. It is easier to walk by the coke machines towards the bookstore than it is to walk on the side of the copy center or between the planters.
Judging from the speed the window washing lady cleaned the windows, she is experienced at window washing. The window washer lady expected to work outside for an extended period of time based on the sunglasses she wore. Both people who stopped to talk to her were friends, close acquaintances, or coworkers since they stopped and sat on the side of the planter near where she was washing.
The study lead by Judith Correson Caruso (2004) was started as a result of a two part publication by Marc Prensky (2001a, 2001b) where he coined the terms "Digital Native" and "Digital Immigrant" to describe students' use of technology.
Methodology
Findings
Future trends
Conclusion
Caruso, J. B. (2004 September). ECAR study of students and information technology, 2004 Convenience, connection, and control. Educause Center for Applied Research. Retrieved on September 5, 2006, from http://www.usit.uio.no/it/suit/stud2004-rapport/ecar.pdf
Prensky, M. (2001, October). Digital natives, digital immigrants. On the Horizon 9(5). Retrieved November 25, 2005, from the Marc Prensky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf
Prensky, M. (2001, December). Do they really think differently? On the Horizon 9(6). Retrieved November 25, 2005, from the Marc Presnsky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part2.pdf
In a two part publication by Marc Prensky (2001a, 2001b), he outlined changes he believes have been affecting the decline of education in the US. Prensky makes the assertion that the thinking patterns and brains of today's students have fundamentally and irreversibly changed, to a point where our education system is not designed to teach to the new thinking patterns. "Digital Immigrants," those instructors of the pre-digital age, struggle to teach "Digital Natives," who's "native language" is grounded in electronics. Though Prensky cites some indirect evidence to reinforce his claims, he confesses he had not directly observed Digital Natives (2001b). This study concentrates on investigating Prensky's specific claim that Digital Natives prefer their graphics before text (2001a).
His list of causes for change includes computers, video games, digital music players, video cams, cell phones, and other digital toys. He also makes the claim that students are spending six times more of their time playing video games and watching TV than reading. Prensky named his new breed of student the "Digital Native." The remaining population, who was not born into a digital lifestyle, is conversely named "Digital Immigrant."
The evidence Prensky (2001b) cites for why Digital Natives think differently is based in neuroplasticity, social psychology, and studies of children using games for learning. He discusses psychological malleability, attention span, and the design of games as variables within each respective category of evidence. He claims the difference between Natives and Immigrants is evident in teaching styles and is the cause of why Natives can't pay attention to instructors.
Prensky identifies Digital Immigrants as a population more likely to use the Internet as a secondary resource, print documents rather than review them on a computer screen, and call email recipients to confirm receipt of emails. Part of the claim of difference between Natives and Immigrants is a language barrier, much like children might only know about turntables or phonographs from a history class. Digital Natives are accused of having "the attention span of a gnat" for old ways of learning, favoring instead anything else (2001b). As such, Prensky outlines five generalizations for the preferences of Natives and Immigrants which he thinks affect learning.
Prensky (2001a) believes Digital Natives prefer to receive information quickly, parallel process, and multi-task. He contends Natives prefer random access to resources, graphics in presentations before text, do best when they are networked, and have instant gratification, with frequent rewards. Finally, natives prefer games to "serious" work. Conversely, Prensky's Immigrants prefer performing linear tasks slowly, individually, as part of a serious process.
One explanation Prensky offers for the evolution of digital migration relates back to adoption in cultural migration theory. In cultural migration, children easily adopt new ways of the culture, forcibly resisting the old. It is the older members of the population who are forced to adopt the new ways.
Eggen and Kauchak (1999) say a learning experience involves dispositions and attitudes, metacognition, and general transfer of knowledge. In fact, the more widely recognized process of learning is more complex. The Modal Model (Bruning, Schraw, Norby, & Ronning, 2004; Healy & McNamara, 1996) defines information processing in terms of sensory memory, short-term memory, and long-term memory. Sensory and short-term memory is limited by attention, prior knowledge, and the context in which experiences occur (Bruning et.al., 2004).
Attention is important for converting cues in sensory memory to working memory to be processed for long-term memory (Ormrod, 2006). Without the transfer of inputs from sensory memory to the higher parts of the memory chain, learners cannot rehearse information in short-term memory to remember the inputs in long-term memory (Bruning et.al., 2004; Eggen & Kauchak, 1999). Complaints of students not paying attention in the classroom is not new (Kassinove & Summers, 1968; Wetstone & Friedlander, 1974). Gagné (1969) made his attention research the top-most important part of his instructional strategy. Research of graphics in education before the "digital age," shows evidence that students prefer colors in presentations (Gaines, 1970). The Gaines publication references 29 publications related to color-forms acting as a instinctual stimulus or preference for children. The placement of items on the screen determines the importance of the content; items higher on the screen appear to the viewer to be more important and attract attention (Thorsen, 2006). The content at the top of the screen should be used to grab students' attention.
Schema theory relates to reader expectations for inputs (Garner, 1987). When incoming information fits readers' expectations, the information can be encoded into memory quickly (Garner, 1987). In technical prose, comprehension schemas are based on the extraction of information based on extracting the microstructure from text and deriving a macrostructure to serve as the "gist." The macrostructure parts are stored in memory and are used for future memory expansion, recall, and inferences (Kintsch & van Dijk, 1978). Readers' goals are based on their within-culture "textual-schemata", which can be predicted based on what readers consider relevant based on their existing macrostructure (Garner, 1987). Readers' existing schema classifies all propositions of inputs as either relevant or irrelevant (Kintsch & van Dijk, 1978).
Motivation is a key component behind the dispositions and attitudes of learning situations (Mueller, 1992). The field of behavioral psychology, or more simply Ivan Pavolv's conditioned response study, may serve as some explanation for graphical preferences of Digital Natives. Combined with cognitive psychology, or the relationship between environmental events and their outcomes, organisms learn particular situations produce particular results (Mueller, 1992). Digital Natives' experience with favorable results from graphical activities may also have a link in cognitive psychology.
All living organisms must categorize experiences to survive since not every situation should be treated the same (Smith, 2004). Learners also have a general state of prediction and expectation (Smith, 2004). The result is that we are far more likely to care about what is going to happen in the future than what is happening right now. Smith says prediction is the core of reading because it cuts down on the number of possible alternatives when we decide what to do with what our eyes are looking at. One of the constraints of prediction is prior experience and knowledge (Smith, 2004).
Smith goes on to discuss two sides of reading, which he names visual and non-visual. The more non-visual information a person has, the less visual information they need to understand what their eye are seeing and vice versa. When reading is difficult, it is because of a deficit in one of the two areas of visual or non-visual input, the link between the brain and visual input can be a bottleneck and cause functional blindness. The functional blindness causes critical information for understanding to not be passed down the memory chain: sensory memory, short-term memory, long-term memory. This point is only exasperated by the link to prior experience where Klausmeier, Ghatala, and Frayer (1974) found prior experience can lead subjects to ignore parts of a later task. Here, the preference of Prensky's Digital natives to have graphical presentation first is a result of the failure for the learners to analyze text stimuli in sensory memory as a cue fore relevant response (Mueller, 1992). On the other hand, noise in a message, irrelevant details, or lack of relevant prior knowledge may serve as a distraction, disruption, or activation of the wrong prior knowledge in a learning experience (Clark & Lyon, 2004).
To date, there are no theories or conceptual frameworks to link Prensky's observations with a solid foundation of research. The preferences of learners may be impacted as a result of conditioning to specific environments; however, even with differing backgrounds of electronic exposure, digital immigrants and digital natives should have statistically insignificant differences exposed to a similar, base set of optimal learning conditions which fit the learning abilities of students outside the window of digital aptitude. Clark and Lyons (2004) give a formula of conditions to support learning with six psychological events, which may support higher level framework of learning. They also put differences between learners on the same level of importance for creating optimal learning conditions, citing prior knowledge and special ability as limiting variables. While using Doom, a classic computer game, in a lesson to teach 20-year-olds may not have the same impact on Digital Immigrants, the reason Digital Immigrants may not have similar impact is not because of limited digital experience per-say, but rather that they simply don't share the same prior knowledge as the Digital Natives who played Doom. There would be a similar situation within a group of Digital Natives if some had not played Doom when others had; the link to building on prior knowledge would be different.
References
Bruning, R. H., Schraw, G. J., Norby, M. M., & Ronning, R. R. (2004). Cognitive psychology and instruction (4th ed). Upper Saddle River, NJ: Pearson Merrill Prentice Hall.
Clark, R. E. (1994). Media will never influence learning. Educational Technology Research and Development, 42(2), 21-29. Retrieved on July 27, 2006, from the University of Southern Queensland Web site: http://www.usq.edu.au/material/unit/resource/clark/media.htm
Clark, R. C., & Lyons, C. (2004). Graphics for learning: Proven guidelines for planning, designing, and evaluating visuals in training materials. San Francisco, CA: Pfeiffer.
Eggen, P., & Kauchak, D. (1999). Educational psychology: Windows on classrooms (4th ed.). Upper Saddle River, NJ: Merrill Prentice Hall.
Gagne, R. M., & Rohwer, W. D., Jr. (1969). Instructional psychology. Annual Review of Psychology, 20, 381-418.
Gaines, R. (1970 December). Children's selective attention to stimuli: Stage or set? Child Development, 41(4), 979-991.
Garner, R. (1987). Metacognition and reading comprehension. Norwood, NJ: Ablex Publishing Corporation.
Healy, A. F, & McNamara, D. S. (1996). Verbal learning memory: Does the modal model still work? Annual Review of Psychology, 47, 143-172.
Kassinove, H., & Summers, M. (1968 January). The developmental attention test – A preliminary report on an objective test of attention. Journal of Clinical Psychology, 24(1), 76-78.
Kintsch, W., & van Dijk, T. A. (1978). Toward a model of text comprehension and production. Psychological review, 85(5).
Klausmeier, H. J., Chatala, E. S., & Frayer, D. A. (1974). Conceptual learning and development: A cognitive view. New York, NY: Academic Press, Inc.
Mueller, R. J. (1992). Instructional psychology: Principles and practices. Champaign, IL: Stipes Publishing Company.
Ormrod, J. E. (2006). Essentials of educational psychology. Upper Saddle River, NJ: Pearson Merrill Prentice Hall.
Prensky, M. (2001, October). Digital natives, digital immigrants. On the Horizon 9(5). Retrieved November 25, 2005, from the Marc Prensky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf
Prensky, M. (2001, December). Do they really think differently? On the Horizon 9(6). Retrieved November 25, 2005, from the Marc Presnsky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part2.pdf
Smith, F. (2004). Understanding reading: A psycholinguistic analysis of reading and learning to read (6th ed.). Mahwah, NJ: Lawrence Erlbaum Associates.
Thorsen, C. (2006). TechTactics: Technology for teachers second edition. Boston, MA: Pearson Education, Inc.
Instructions: Duration 20 minutes. Interview one person (NOT your partner) using your questions for your mini-study and then share the transcript with your partner for peer review. Here you are: 1) practicing the interview process and 2) testing your questions.
Please follow the rubric and submit (as one document) your transcript, the related memo and any field notes (optional). Clearly label each section. Note that your peer review is a separate assignment. Once you have transcribed your interview, please send the transcription and your memo to your peer for critque, and likewise give them written feedback for their work on the interview. Please see Padgett for details on the transcription.
The interview process has been related to something I have been working on researching for several semesters. Unfortunately, I have spent much of my discussion time during research talking with other instructional technology academics about the topic of Marc Prensky's Digital Natives and Digital Immigrants. The purpose of this interview was to talk with someone who I viewed as borderline between a Digital Immigrant and Digital Native so they could potentially see both sides of the characteristics between the two. Included is an analytic memo and transcript of the interview.
It also served as a pre-pilot to my mini-pilot study for EDF7475a Qualitative Research in Education. The questions were pre-written and approved by the University of Central Florida IRB committee. The informed consent document was read, for the most part, verbatim from the version the IRB approved, with exceptions for the obvious differences. The original informed consent document was designed for an anonymous, web-based questionnaire.
The overall goal of the questionnaire was get other thoughts about the accuracy of the adjectives Digital Native and Digital Immigrant, coined by Marc Prensky. Prensky's descriptions of each type of person are based in a large part on age, which is why Lollita was a convenient participant, as closely randomly selected as possible. Generally, a Digital Native is named as such because they grew up with video games, mobile phones, the Internet, digital cameras, and so on, whereas Digital Immigrants did not have such technologies as children, so they have had to adapt to incorporate them in their lifestyle.
Before I started the interview, I expected Digital Natives to be more simply defined as a young person and a Digital Immigrant as and old geezer. I was actually concerned the answers to my questions would be so short and matter-of-fact, I wouldn't have much to follow up on. I even got a little adrenaline rush of fear when she asked what a Digital Native was. The interview instantly got a feeling of a difficult exam rather than a casual interview. I've taken plenty of tests where I just have no idea what the answer to a question is, so I was glad with Lollita picked up and ran along with an answer. It was almost like she was thinking aloud, which was great for extracting information from the interview process. She broke the parts of the terminology down to things she was familiar with.
At times, in the interview, she seemed to stray from the topic to tell some sort of personal story I didn't think at the time had much to do with the interview questions. In reflection, I could have probably asked follow-up questions to tie her personal story back to the question and make her talk even more and faster. For example, Prensky suggests Digital Immigrants won't be as successful as Digital Natives unless they make an effort to become Digital Immigrants, as opposed to being digitally ignorant. When Lollita started talking about her Mexican neighbor, I might have been able to tie that in to success; for example, something along the lines of, "How do you think not learning English affected your neighbors' success in life?"
I feel like there should be a set of follow-up questions related to Lollita's line of thinking about resistance to new technology, then saying Digital Immigrants should make multi-dollar business out of it. That might have better helped define the business relationship she was putting on the differences between Digital Natives and Digital Immigrants.
As the interview went on, the conversation turned from an awkward series of pauses, to something more like a free-flowing brainstorm. Getting to the brainstorm stage of the interview, and so quickly, made it kind of disappointing for the interview to end, especially since I have so much of this topic riding on my dissertation.
In terms of inferences, she thought Digital Immigrants were hard-working, self made business owners. Digital Natives were more likely to follow a structured, incremental series of promotions through a corporation. She saw how not every culture or country is digitally fluent. She agreed, in part, with Prensky to say older people would prefer to do things in a more face-to-face manner, whereas a younger person would prefer Internet-enabled methods of communication.
Trying to interview in a noisy restaurant, while your participant is trying to eat, with a limited lunch hour may not have been the best environment for me to have done this interview. The time constraint for their lunch period may have kept her answers shorter than they could have been. That was especially evident at the end of the interview when she politely asked if we could wrap up the interview. Also, asking someone I didn't know makes it hard for me to ask follow-up questions later on. However, on the other hand, the questionnaire and IRB approval are all based on a matter of anonymity in the first place, so I have a better understanding for why a researcher might go through all the extra effort to make a study confidential as opposed to anonymous in nature.
I did not take any notes during the interview. I was trying so hard to keep her attention with eye contact; I didn't feel comfortable with recording and writing things. In retrospect, I probably should have just asked her if doing both was alright with her.
Transcript
1 |
DKN: Thank you for agreeing to be interviewed today, so I can practice my interviewing for class. The participant asked to be identified as simply Lollita. (.) This interview should take 15 or 20 minutes. Our location is the Panera Bread (.) on uh, (.) in Waterford Lakes. (.) [shuffling paper] I'm going to read a document to you that is important for your own protection. |
2 |
L: Ok. (.) What is it? |
3 |
DKN: The school has a procedure (.) er (.) office or whatever called IRB that's supposed to monitor the studies done at the university to make sure nobody is hurt in any way during research projects. (.) I'm going to read the (.) um (.) disclaimer to you that they had me submit for approval. Ready? |
4 |
L: Yes. |
5 |
DKN: Ok. Just stop me if at any point you don't understand or agree with something (.) I am a graduate student in Instructional Technology at the University of Central Florida. I am conducting a pilot study this fall, the purpose of which is to determine perceptions of how Instructional Technology students think age affects proficiency with using electronics. (.) This research study has been approved by the Institutional Review Board (IRB) at the University of Central Florida (UCF). (.) Your interview will be conducted in via an online survey service. The link is below. The questions will be predetermined. There will be a free response area at the end of the survey where you may suggest topics and opinions in any area you feel is relevant to the topics presented. The survey may be completed at your convenience. (.) In your case, your responses will not be anonymous or confidential. They will she shared with the rest of the students in my class and my professor, and might be used in any papers I publish in the future, even though I'm not quite sure if I would actually include this interview. (.) There are no (.) anticipated risks, compensation or other direct benefits to you as a participant in this interview. The survey should take approximately 15 minutes to complete. You are free to withdraw your consent to participate and may discontinue your participation in the interview at any time without consequence. If you have any questions about this research project, please contact my faculty supervisor, Dr. Laura Blasi at: 407/823-1761. Information regarding your rights as a research volunteer may be obtained from: (.) Barbara Ward, Institutional Review Board (IRB) University of Central Florida (UCF) (.) 12202 Research Parkway, Suite 501; Orlando, Florida 32826-3252 Telephone: (407) 823-2901 (.) If you decide to participate in this research study, you must be at least 18 years old and give consent that I can get for archival on this recording. If you agree, go ahead, say you're over 18, say your name, and say you agree. |
6 |
L: My name is Lollita, I'm well over 18, and I'm more than happy to take yer survey. |
7 |
DKN: Ok, then. (.) Question 1. (.) Based just on the label "Digital Immigrant", what skills would you imagine such a person having with electronics? |
8 |
L: Uh (.) A what? |
9 |
DKN: A Digital Immigrant. If I pointed at someone and called them a Digital Immigrant, what skills would you think they had with electronics? |
10 |
L: I guess (.) since it has the word immigrant in it (.) they wouldn't be very experienced with them (.) but then even immigrants have some sort of exposure to a new land. I guess by that you mean someone who is learning electronics so they can adapt to a new environment. I always think of New York when I hear the word immigrant and pictures I've seen of immigrants getting off boats to see the US for the first time. With that mental picture I see someone who wants to learn how to be a US citizen, or in this case, someone who wants to learn how to use electronics, but has kind of an old accent of their old ways. You know (.) as I think about it more (.) there are also Mexican immigrants who I also have noticed don't necessarily even try to learn English. I had a neighbor once who's wife didn't even know English. We just waved at each other in the driveways and I talked to the husband when he was home since he worked in retail. So with that picture, maybe this Digital Immigrant person is resisting new technologies? Could you clarify it for me? |
11 |
DKN: Well, (.) I already have an idea of my own. (.) I'm more interested in what you think about it. |
12 |
L: Alright fine. Uhm (.) In that case, (.) I'm going to hope you have a positive outlook on life (.) and I'll go with the New York images. Then a Digital Immigrant is someone who sees all the new electronics out in the world and wants a piece of the action. I bet it doesn't take them long to be that guy who owns Blockbuster and the football team, who started from nothing, worked hard, and made a multi gazillion dollar business out of it. |
13 |
DKN: Alright (.) I think that covers that question. I'm very curious to hear about the next topic. So question 2. Based solely on the label "Digital Native", what skills would you imagine such a person having with electronics? |
14 |
L: I had a feeling something like that was coming. [chuckle] I don't think a Digital Native would have an appreciation for the things available to them. Cell phones are just a part of their normal, daily life. They just expect email to be there and work. I think of entitlements when I think of natives, but I'm not sure what exactly is an electronic entitlement. I spose the Internet could be an entitlement. It's just always there, it's the basis for a lot of communication and business. They probably get their news off the internet instead of from the TV. Since it's probably just something normal to them, they wouldn't even realize how cool it is to be able to get an old book off the Internet from a library in another continent. They wouldn't have the same attitude to do cool stuff with it like an immigrant would. |
15 |
DKN: Alright (.) now describe how the formal education of a "Digital Immigrant" might differ from a "Digital Native." |
16 |
L: Why does it have to differ? Can't they have the same background? |
17 |
DKN: Well, like I said before, I already have thoughts on the matter. I'll back up then. Do you think a Digital Immigrant would have different formal education than a Digital Native? |
18 |
L: I don't know why they would. Someone in their 20's could get a Ph.D. just the same as someone who's had their Ph.D. since 1960 and they could be in different countries from different colleges of learning, like business and biology. (.) I spose they could have different ways of having done their homework. The old guy probably had to use a card catalog on the library whereas the young one searched Google all the time and complained about their professors in a blog somewhere. (.) You know, I complained about a professor online once and they actually found it and confronted me about it. I don't recommend it. At least wait until after you graduate. By then, you probably won't care about complaining anymore. |
19 |
DKN: I guess I may need to revise that question in the future. |
20 |
L: Yeah, I think so. |
21 |
DKN: Next, describe how you think a 19-year-old college Freshman would prefer to receive their course materials. |
22 |
L: I bet they want everything by email. They probably just want to talk to their professor over Yahoo Messenger or something. You know, I bet all the new students in college that bring laptops to class don't even listen to the lectures. I can see them surfing the internet, checking their email, blogging if that's what it's still called, downloading the newest and coolest new games. Kids are always talking about how bored they are or how tired they are. They probably want to just sleep in till noon every day, goof off in front of the TV, and get to the school junk whenever it's more convenient. Maybe they open an email in the morning and decide not to work on it till after dinner. |
23 |
DKN: Alright, now describe how you think a 19-year-old college Freshman would prefer to collaborate on a group project versus a 60-year-old retiree. |
24 |
L: First, I bet the retiree is the one that takes over the group leadership. They probably try to setup a face-to-face meeting somewhere, exchange phone numbers, addresses, email information. Meanwhile, the 19-year-old is probably thinking to themselves that they just want to meet online. You know, I've heard that before, but I've never really quite understood what it means to meet online. Do people really set up cameras and try to have a screen full of other people's cameras? My thinking outloud is probably driving you nuts, huh. |
25 |
DKN: Absolutely not. You're actually being quite helpful. |
26 |
L: I don't know how, but anyway. The freshman probably wants to write some Office documents and fire them back and forth via email. The old guy probably wants to meet at the library in a study room and draw on the caulk board. |
27 |
DKN: I think that will do for that question. Next, describe how you think a college professor would prefer to generate and present lessons to 19-year-old college freshmen. |
28 |
L: Powerpoint seems like it would be a popular choice. I bet you can even get slides from the book publishers now so you don't even have to create the content yourself. Even if they can't get them from the publishers, they probably copy a bunch of text from the textbooks that the students don't read anyway then read the Powerpoints to the students during class. I guess if they were a really old professor, they could have some overheads or something. |
29 |
DKN: Can you give an example of when a technology boundary negatively affected your success on a project for work or school? |
30 |
L: I procrastinated on an assignment once. It was for a web class where we had to use webct and upload the final work to the homework dropbox thingie. I was ready to turn it in at the last minute, but my internet connection went down. By the time I called Bellsouth, got everything working again, the dropbox thing was closed. I ended up having to email the assignment through webct email, which the professor never checked, and I had a bunch of headaches explaining why the assignment was late, the professor complaining about it not being turned in, in a way that made it organized for them to grade papers, and. It was just a bad experience. I ended up getting 20 points knocked off the assignment, which still makes me mad because I had the work done, it was just my connection and the professor didn't believe me. I did learn not to procrastinate quite as much, though. |
31 |
DKN: Can you give an example of when you perceived age was a boundary in the success of a project at work or school? |
32 |
L: I always like to think I'm smarter than my boss. My boss told me once, though, that I wasn't old enough to have the experience to handle being promoted. I sure didn't like that answer since I thought I was smarter than him in the first place. Who knows, maybe I said something to piss him off. Needless to say, I don't work there anymore or talk to that jerk. I need to go. Can we wrap this up? |
33 |
DKN: Sure, I just have some short questions left. I'm going to read some age categories. Tell me which one yours falls in. Under 25, 25 to 34? |
34 |
L: That one. |
35 |
DKN: 25 to 34? |
36 |
L: Yes. |
37 |
DKN: What is your highest educational degree? |
38 |
L: I have a BA. |
39 |
DKN: Please, could you suggest topics and/or opinions in any area you feel is relevant to the topics presented in this questionnaire. |
40 |
L: Not really. I need to go. |
41 |
DKN: Alright then. (.) Uh. (.) I appreciate the time you gave me. |
42 |
L: No problem. (.) Good luck with the rest of your assignment. |
Instructions: Please upload the feedback you received from your peer on your interview transcript here, along with your brief response either: a) responding to the comments or b) documenting your own reactions to reading someone else's interview. (2-3 pages single-spaced total) DO NOT include the transcript or memo from YOUR OWN interview. Please title the document using YOUR last name before you upload as required in the Protocols, but also please make sure the reviewer's name is clearly identified on the top of the document.
Reviewer Name: Boaventura DaCosta
Interviewer Name: David Norman
The following summarizes my (Boaventura DaCosta) critique of David Norman's interview.
First, it appears that David didn't follow the format (notation) outlined in our text for transcription. He didn't use the participant initials; however, he did accomplish the same result by bolding the dialog of one of the interviewer and not the interviewee to distinguish between the two. This works fine for two people, but if there were three or more, using the initials would have been a better solution.
Second, David was diligent in following protocol with his consent to ensure the participant understood the interview, the processes, what was expected, and that the participant's identity was protected. He essentially followed what was approved by the IRB and even tried to explain the IRB to the participant. He lastly was sure to obtain the participants permission in the recording.
Third, even though David explained the interview process and outlined the purpose of the interview, he didn't seem to explain two fundamental concepts of the study, which were Digital Natives and Digital Immigrants. Perhaps this was part of the interview process, but at the beginning of the interview one of the hurdles appeared to be that the participant didn't understand those terms. David, however, brought this out in his memo, so he was aware of it and appeared to learn from it.
Fourth, since the interview questions were so open-ended and it appears that the interviewee was supposed to figure out the concept of digital natives and digital immigrants (maybe), the interviewee seemed to stray a bit in their answers. David could have done a better job of keeping the interviewee on track, but perhaps he was trying to see where the interview would go. He noted this in his memo and so I believe he's learned from it.
Fifth, David did a good job to ensure that the interviewee did most of the talking. However, the questions he asked didn't seem to help elaborate or perhaps even clarify. David might want to rethink some of the questions, or perhaps even interject new questions that might help the interviewee elaborate on their answers. David followed his interview questions, but interjecting new questions to help elaborate might have been helpful. David alluded to this in his memo.
Lastly, I didn't see any evidence of that he tried to use Seidman advice that was presented in class. This isn't to say that David didn't attempt to use any of it, but I didn't see any references to it in David interview materials. It might prove advantages to perhaps keep a copy of the advice with him during the interview process to guide him.
As soon as I read some of Ben's reactions, I made some changes to the transcript I submitted to him, most noticeably to include initials for myself and the participant. I was glad to see my bolding idea worked out for understanding the flow of the transcript.
Not describing or defining Digital Natives or Digital Immigrants was a conscious decision on my part. I believe the terminology Prensky coined could affect what materials get emphasized in a literature review. My intention was to explore the accuracy of the definitions. In fact, the participant took some deviations from the Prensky definition of the terms. From my point of view, the participant's definitions give some evidence the terminology may need to be refined to properly describe what Prensky intends to describe in his papers and in tern what is validated in research.
The fourth note Ben makes to say describe the open-endedness gave a perfect result, in my opinion. Since I had never asked the questions before, I had no idea whether going straight through the survey would take five minutes or thirty. My goal was to make sure I minimally got through the questions I had in my pilot study. If time was left over, then I could have, and wished I could have, pursued the topics in more detail. The moments where my participant strayed from the topic were probably opportunities to tie their experience into more detail related to my research had I the opportunity to continue the interview longer. Ben's inference about not having a Seidman reference sheet with me was correct. Even if I had taken a sheet of Seidman advice with me to the interview, I was too concerned with getting someone to just complete the questionnaire to have referenced it. Instead, comparing my product to Seidman's suggestions as part of this review process will have to serve as a learning increment for improving for my next interview.
Reading Ben's memo and transcript gave me ideas for doing research in the future in terms of interview preparation. This past week, I participated in a focus group for About Orlando Market Research, which I took note of how a full-time moderator operated. Even when people asked him questions, he was able to redirect them back into questions for the focus group participants. I also took note that he had a two page agenda to organize the time he had with the group. His sheet was outlined with blocks of time to keep the topics from overrunning or going short. If he didn't get enough responses to a question to fill his pre-planned block of time for that topic, he dug deeper into the topic of that moment. Each block of time had pre-defined questions to ask in case to make sure he didn't forget anything. I had initially joined the research panel for About Orlando because I know how hard it can be to get participants for surveys, but it actually turned out to be something I will recommend to other students for experiencing how people do qualitative research for a living with demanding clients who focus more closely on the dollar than in a classroom.
My questionnaire was designed to pilot over the Internet, so I had to be a bit creative with the IRB process of informed consent. In the end, I believe the interview result came out as closely as was possible to anonymous. Even after having done the interview, I could probably not identify the participant again; I think the remaining identifying information was minimized.
I also noticed some flaws with my survey after the fact. For example, the age distributions of the age categories on my survey are not equal. Most use a ten year increment; however, under 25, 55-59, and 60+ don't fit in that mold. I am also curious whether IRB would have had a problem with me asking an exact age since that would be closer to actual identifying information. The open-endedness of the educational degree was too much; it left room to say undergraduate, or BA, or BA in Special Ed, or even MA in Special Ed from UCF with a thesis on childhood development. I probably should have also given the participant a paper copy of the informed consent information.
A Pilot Study for EDF 7475: Instructional Technology Students' Perceptions of How Age Impacts Proficiency with Electronics
Problem: Marc Prensky makes his conclusions ("research") based his observation from memory
Question: Are Prensky's observations reproducible in the minds of other educators?
Significance: Impacts presentation of content to learners of different backgrounds.
See our texts...
Lit review: Scarce supply of academic research related to Prensky; industry uses his coined terms
Clark & Lyons (2004) "Graphics for Learning" provides a base conceptual framework
Ask educators if their experience matches Prensky
See our texts and the readings related to the IRB
Data
Triangulate:
Distribute web-based questionnaire
Cite similar studies
Quote existing adult learning theory
Interpretivism:
Why?
No validated instrument exists to measure "digital propensity". Even lead researchers in graphics for learning (Clark & Lyons) don't make a definitive declaration to support or refute Prensky.
How?
Use triangulation to compare the results of the questionnaire to educators with existing similar studies and adult learning theory.
Methodological Limitations
Differential selection and selection maturation interaction: Subscribers to the IT listserv have likely had exposure to the topic from professors and have background that may skew their responses.
Self reporting error and bias
Random sampling error: Questionnaire is available to every subscriber. Only particular people may respond.
Instrumentation: Un-piloted questionnaire may not test what it is meant to test
Next steps
Works Cited
Warne, D. (2006, August 23). Unlock work internet or risk losing staff: Microsoft. APC Magazine. Retrieved on August 23, 2006 from http://www.apcstart.com/site/dwarne/2006/08/1104/unlock-work-internet-or-risk-losing-staff-microsoft
Clark, R. C., & Lyons, C. (2004). Graphics for learning: Proven guidelines for planning, designing, and evaluating visuals in training materials. San Francisco, CA: Pfeiffer.
Prensky, M. (2001, October). Digital natives, digital immigrants. On the Horizon 9(5). Retrieved November 25, 2005, from the Marc Prensky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf
Prensky, M. (2001, December). Do they really think differently? On the Horizon 9(6). Retrieved November 25, 2005, from the Marc Presnsky Web site: http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part2.pdf
Date |
Entry |
9/9/2006 |
Mom died. Leaving for Houston tonight. |
9/12/2006 |
Finally got some dial-up Internet access. I received an email back from Tracy Dietz asking questions about my IRB application and sent a response today, too. She asked for a copy of the informed consent document, which I thought I sent in the first application, but sent a copy again. |
9/13/2006 |
Apparently I don't understand what the informed consent document is that Tracy Dietz wants, because she said I didn't send it again. I tried to email Dr. Blasi to get her advice on what I should be sending to IRB, but can't stay connected long enough to send the email. |
9/17/2006 |
Back in town. Way behind on everything having to do with regular life. Emailed Dr. Blasi about IRB informed consent problems. |
9/24/2006 |
Quit my job to catch up with school. I haven't done a single assignment for my Wednesday night class all semester. Behind in reading for Tuesday night and need to start doing background research for comprehensive exams. |
9/25/2006 |
Dr. Blasi hasn't replied. Perhaps I should have asked her through WebCT email instead of regular campus mail. |
9/29/2006 |
Dr. Blasi reminds there is no IRB approval letter for my study yet. Perhaps time to try a new approach. |
10/1/2006 |
Read about Zoomerang online survey software and got an account. Got familiar with the interface to build a survey online. I think this will be a perfect tool for getting anonymous surveys online. |
10/4/2006 |
Asked Dr. Hirumi to bump my comprehensive exams back two weeks. Needed more time to do research for mini-pilot and comps. With luck, I'll be able to double up on research between the two projects. |
10/5/2006 |
Discovered the adult learning textbooks from last year might actually be helpful in the research behind Prensky. Bruning, Schraw, Norby, & Ronning planted some seeds about expertise related to Prensky's propositions. Should ask Dr. Hirumi what he thinks. |
10/9/2006 |
I entered the questionnaire into Zoomerang and put the informed consent document on the page before the survey starts. Then I duplicated a large part of the informed consent to the first contact email and mixed it with some of the Tailored Design Method. I sent the Zoomerang output and initial contact to IRB for another try. |
10/10/2006 |
Something I did changed IRB's opinion on my informed consent. Perhaps it was actually seeing the flow of clicking on Zoomerang to know informed consent must be viewed before the survey to make the difference. Barbara Ward is expected to approve the IRB application. Also started on the Powerpoint for the proposal presentation for class. Identified Ruth Clark as one of the most likely to be helpful during the research behind the validity of Marc Presnky's claims. |
10/13/2006 |
Meet with Roy Marquez to brainstorm about Prensky's propositions. Roy found an article by Kalyuga, Chandler, and Sweller that appears to serve as a springboard for finding more relevant articles regarding expertise and instructional presentations. I identified "broadcast" and "interactive" as important key words for discussing Prensky. Roy and I discussed the revisions to Prensky to say 1) people gravitate towards interactivity, 2) Digital Natives choose interactivity over work, 3) Digital Immigrants choose familiarity over interactivity. We posited that interactivity leads to exchange of ideas and information, and stimulus with regards to creating interactivity involved the major senses. Discussed propositions by Don Tapscott to say the Internet forces natives to search for information, therefore it develops their thinking and investigation skills; kids learn things easier; that the n-gen doesn't have to memorize as much because they can type it in word and recover it later; even with a supposed short attention span, n-gens can still spend hours on the computer Posited that "discovery learning" allows students to click on their interests and therefore have the instant rewards Prensky identified; familiarity with regards to immigrants or experts leads to the equivalent of convenience and rituals surrounding those conveniences; comfort with text means learning game skills on a computer is too much effort if they're already skilled with text; experts/immigrants are used to broadcast forms of information and may or may not have a relationship to Pavlov studies of conditioning; developed a "hierarchy of interactivity," thought to be related to why young people might choose computers over reading a book. |
10/17/2006 |
Had another brainstorm meeting with Roy Marquez. Developed a list of "attack" to tear apart and reassemble the following statements:
Keywords identified to discuss Prensky: active, broadcast, asynchronous, full sync, passive, engaged, interactive |
10/18/2006 |
Pulled some ideas together regarding adult learning theory.
|
10/20/2006 |
Found schema scripts in Bruning, Schraw, Norby, & Ronning. Received script book by Schank and Abelson. The script book is not what I expected and the diagrams inside are hard to read (as in understand). Only the first section of the book appears to be immediately helpful in what I'm working on. |
10/22/2006 |
Added rewards and consequences to the hierarchy of intractivity. Found several resources that I added to my comprehensive exam regarding expertise. |
10/24/2006 |
Presented the proposal presentation Powerpoint in class. Decided some aspects of my research may need to be reinvestigated regarding it possibly being a case study. Piloted my questionnaire. The participant showed the DI and DN names may not be completely appropriate for what Prensky discusses in his papers. Talked with Roy and Ben about doing peer review. Ben gave me a hard copy of his memo and a CD with the recording of his interview. |
10/26/2006 |
Listened to Ben's interview and read his memo. He did a good job with the transcription, adding pauses in the text where appropriate. I noticed there were more pauses in his interview than in mine. |
10/29/2006 |
Entered the transcript of my interview on my personal website. Before I published it, I realized IRB might disagree with me putting the contents on the Internet for the world to see, especially since my IRB document says all my research will be done anonymously. I didn't think there were any true identifying characteristics of my participant, especially if I replaced her name with Anonymous, but I opted to leave it unpublished just in case. |
11/1/2006 |
Did all the final writeup of commentary about Ben's interview. Gave him some advice on how I might have handled parts of his interview differently. Would have been nice to read his reply to my reply instead of it just being submitted to the homework box. |
11/4/2006 |
Submitted the response to Ben's comments about my memo to the WebCT homework box. It was interesting to note Ben thought some of my survey went wrong with in fact it went exactly the way I hoped in terms of information discovery. I'll have to note here to remind myself to tell him in class since I won't be sending him a copy of the Word document. |
11/7/2006 |
Realized during class the title of my study says "students," but the listserv I used is not limited to students or even UCF. There is a good chance UCF IT professors answered the questionnaire as well as industry professionals who have never taken a formal academic instructional technology class also participated in the questionnaire. Dr. Hirumi has noted in the past at his monthly social meetings he encourages people all over the country to join the UCF IT listserv. As far as I know right now, it should only affect my project title. |
11/10/2006 |
Started entering the Digital Propensity Index questionnaire on Zoomerang to prepare it as a possible route for validation. Called Zoomerang to ask how much it costs to purchase a survey audience if I didn't have one on my own. They have a 200 response guaranteed minimum and it costs $1350. Their 500 guaranteed responses from a random sample of general population is $2350. Not only was it too expensive, but they offer incentives for people to take surveys so I would have another thing to have to declare as possible reporting error if I published the results of any research using their population. |
11/11/2006 |
Investigated Keller's ARCS model as a way of measuring Prensky's propositions. Discovered dissertations done at FSU under Dr. Keller that used surveys Keller developed and validated to measure instructional motivation with regards to ARCS. Keller has a manuals titled "Manual for Instructional Materials Motivation Survey (IMMS)" and "Manual for Course Interest Survey (CIS)". Was not able to locate them in the UCF library for interlibrary loan, on Google, or in EBSCO. |
11/13/2006 |
Contacted Dr. Keller and Dr. Hirumi to get manuals on the Course Interest Survey and the Instructional Materials Motivational Survey for Keller's ARCS model. Keller didn't reply, but I met with Dr. Hirumi in person, who had a copy of the surveys, the reliability analysis results and some of the details on how to score the results of the survey. 2c thought they would be good surveys to use in my dissertation and that the documents he sent me would have enough details for what he expected to see in Chapter 3 of my proposal. |
11/14/2006 |
Had class tonight. Dr. Blasi was serious about creating a physical poster for the presentation on the 28th. A Powerpoint uploaded to the homework box won't cut it. |
11/16/2006 |
Bought a poster board at Walmart tonight. Got it home and it was too short. Won't be able to go find another one - going to shrink the text to get it to all fit on the board. |
11/24/2006 |
Dr. Keller replied to my email. I just need to tell him where I'm going to school and who my advising professor is, then he'll send me the aforementioned ARCS documents. |
The Prensky stuff I have been doing has been planned to be researched on insurance industry professionals. When I piloted the survey instrument for the Digital Propensity Index to a sample of the professionals I had planned on surveying, I only had a 0.4% response rate compared to over 4% for undergrads, 10% for the graduate students, and over an estimated 30% for instructional technology cohort, using the same contact emails. It may be time to re-review the Dillman TDM for the 2007 update on doing surveys. I may also need to ask Howard at CHL Marketing in person if I could use his list of customers as contacts.
The idea behind piloting to the insurance professionals, even though I wanted to save them for my dissertation, was to make sure the DPI questionnaire was valid for them. Unfortunately, I probably will not make that discovery, nor will I get enough responses in my dissertation, using that audience and a quantitative method, to graduate. That may mean it is time to open my realm of considerations to a more mixed-method type of survey.
Dr. Hirumi forwarded an email to the Instructional Technology listserv about a researcher in the UK who is expanding on Prensky's research, and bringing it to the attention of government. Though I thought some of the comments in the article were made for flash and drama, it still had very little real evidence to explain the differences between Digital Immigrants and Digital Natives.
The article discussed having children get more exercise to release good chemicals in the brain. One of the points said children play games before going to sleep, which releases chemicals in the brain to keep them awake longer when they actually do try to fall asleep, then suffer in school from sleep deprivation. While that doesn't have anything to do per say with instructional technology or the design of instruction, it is a notable point of interest to not have your kids playing games right before they go to bed. In fact, I fail to see why any of the article is related to the design of instruction.
Preliminary findings appear to show comments on the following items related to technology, electronics, and digital toys:
Digital Immigrants |
Mixed |
Digital Natives |
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|
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A recurring theme is how Digital Immigrants use electronics for task completion, whereas Digital Natives additionally use electronics for entertainment.
One downside of interviewing people already potentially familiar with Prensky is how one person preferred to argue with how I asked questions and my use of "Digital Native" and "Digital Immigrant," rather than just answer as I had asked.
I noted one respondent age 60+ said "old school" college processors will deliver course materials as "force fed, instructor delivered, and stale." If older people are truly Immigrants, should they think instruction is stale, even if it is their preference?
| Attachment | Size |
|---|---|
| Norman,David_Kent-Analytic_memos.pdf | 557.43 KB |
Marc Prensky (2001a, 2001b) coined the terms "Digital Native" (DN) and "Digital Immigrant" (DI) to categorize what he thinks are people on two sides of a digital divide with regards to educational experiences. DNs are stereotyped in his article as younger individuals with many thousands of hours interacting with digital toys. DIs are stereotyped as older individuals with a background having less electronics expertise. The purpose of the questionnaire was to determine which skill sets fit each adjective according to journeymen of instructional technology. The results of the questionnaire may help determine how much the definitions of DI and DN may be linked to "trendy" electronics and how various electronics might be used to update the Digital Propensity Index Questionnaire (Henderson & Hirumi, 2005) for improved validation scores or other future revisions.
The questionnaire was distributed in a web-based format to the instructional technology email listserv of students and faculty at the University of Central Florida in the College of Education. The University of Central Florida Institutional Review Board approved the project on October 12, 2006, under IRB #06-3778 entitled "Instructional Technology Students' Perceptions of How Age Impacts Proficiency with Electronics." Dr. Laura Blasi was the supervising professor from the College of Education department of Educational Research, Technology and Leadership at the University of Central Florida.
The respondents described DIs as older individuals skilled with telephones, VCRs, simple computer functions including word processing and Internet searches, copy machines, and using the library. DNs were thought to be additionally skilled with knowledge of blogging, portable digital music players, mobile phones, and computerized games. Use of digital cameras, skills of Internet navigation, DVD players, and ability to program VCRs were mixed between respondents. Knowledge and use of electronics for DIs were generally explained in terms of task completion whereas DNs use electronics for both task completion and entertainment. DNs were also credited with an ability to transfer skills from one electronic device to another quickly and a higher likelihood to use digital equipment for communication. Several respondents compared the DI to DN in terms of skills with Microsoft Office, saying DIs had only enough skills with Microsoft Office to complete their work.
Q1: Based just on the label "Digital Immigrant", what skills would you imagine such a person having with electronics? |
ability to use the telephone, simple cell phone functions (such as programming phone numbers, but not changing ring-tones, or customizing screens), simple computer functions, such as turning on and off, using a word processing tool for simple typing of documents, and writing or forwarding text emails. They have the ability to surf the web by using a search engine for basic searches. |
Q2: Based solely on the label "Digital Native", what skills would you imagine such a person having with electronics? |
Frequent use of instant messengers and text messaging, customizing feautures on cell phones, email, instant messengers. Use of digital cameras and uploading images or documents to the web. Advanced |
Q3: Describe how the formal education of a "Digital Immigrant" might differ from a "Digital Native." |
There is no formal education differenciation between Digital Immigrants and Natives. I my experience in the corporate training world, it seems that most Digital Natives with only a high school education are far more technically savvy than Digital Immigrants with college and graduate school educations. |
Q4: Describe how you think a 19-year-old college Freshman would prefer to receive their course materials. |
Through email and the web, with some class interaction... but emailing a paper to a professor is preferred over printing it out and bringing it to class. |
Q5: Describe how you think a 19-year-old college Freshman would prefer to collaborate on a group project in a course versus a 60-year-old retiree. |
19-year-old: a few in-person meetings, maybe at the start of the project to assign tasks and then a follow up meeting mid-project. Mostly they would communicate via email for critiques and sharing documents, chat sessions, virtual bulletin boards, and uploading documents to a server if provided by the class. A 60-year-old would probably prefer to meet in person, spend time in the library,in the library |
Q6: Describe how you think a college professor would prefer to generate and present lessons to 19-year-old college freshmen. |
Mixed-mode |
Q7: Can you give an example of when a technology boundary negatively affected your success on a project for work or school? |
Yes, druing the hurricanes when people didn't have power on the coast... we couldn't upload what we needed right away. Good thing the professors were sympathetic! |
Q8: Can you give an example of when you perceived age was a boundary in the success of a project at work or school? |
Yes, it often takes our "older" project managers and instructional designers longer to pick up on new programs, such as |
Q9: What is your age? |
25-34 |
Q10: What is your highest educational degree? |
Undergraduate degree |
Q11: Please suggest topics and/or opinions in any area you feel is relevant to the topics presented in this questionnaire. |
I'm sure you already have read most of his work, but Karl Kapp has great articles out on training differences between the generations... Boomers, X, and Y generations. |
Q1: Based just on the label "Digital Immigrant", what skills would you imagine such a person having with electronics? |
Minimal. They would have issues programming VCRs, using PCs, cell phones and other electronic devices. |
Q2: Based solely on the label "Digital Native", what skills would you imagine such a person having with electronics? |
They would be completely comfortable with all electronic devices. They would not use directions unless completely stuck. |
Q3: Describe how the formal education of a "Digital Immigrant" might differ from a "Digital Native." |
The DI would require education on the use of any electronics used in instruction. The DI would also prefer print based media. The DI would prefer face to face classes. |
Q4: Describe how you think a 19-year-old college Freshman would prefer to receive their course materials. |
Web broadcast, Podcast, Web Courses. |
Q5: Describe how you think a 19-year-old college Freshman would prefer to collaborate on a group project in a course versus a 60-year-old retiree. |
Email, Chat rooms, Blogs, Video/Phone Conference. |
Q6: Describe how you think a college professor would prefer to generate and present lessons to 19-year-old college freshmen. |
It depends on the professor. Professors will generate and present lessons based on the professor's preference. |
Q7: Can you give an example of when a technology boundary negatively affected your success on a project for work or school? |
Technology has never negatively affected my success on a project for work or school unless the technology itself failed. (Internet down....etc) |
Q8: Can you give an example of when you perceived age was a boundary in the success of a project at work or school? |
Email, posting, chat, phone conference...etc. |
Q9: What is your age? |
35-44 |
Q10: What is your highest educational degree? |
Masters |
Q11: Please suggest topics and/or opinions in any area you feel is relevant to the topics presented in this questionnaire. |
|
Q1: Based just on the label "Digital Immigrant", what skills would you imagine such a person having with electronics? |
basic skills, such as using MS Office products. Nothing terribly technical. |
Q2: Based solely on the label "Digital Native", what skills would you imagine such a person having with electronics? |
Fearless when it comes to using the latest and greatest game or online software (such as my space). |
Q3: Describe how the formal education of a "Digital Immigrant" might differ from a "Digital Native." |
Boring class rooms with stand-up instruction to the infusion of interactive electronics to aid in learning. |
Q4: Describe how you think a 19-year-old college Freshman would prefer to receive their course materials. |
online |
Q5: Describe how you think a 19-year-old college Freshman would prefer to collaborate on a group project in a course versus a 60-year-old retiree. |
online in chat rooms (asynchronously or synchronously). The elderly person would prefer to meet for coffee and discuss things in person. |
Q6: Describe how you think a college professor would prefer to generate and present lessons to 19-year-old college freshmen. |
mixed mode of online and f2f. |
Q7: Can you give an example of when a technology boundary negatively affected your success on a project for work or school? |
Having very little access to the instructor or the SME. When you have a question, you usually need an answer before moving |